Enterprise & SaaS (Technology)

Micron Technology: Building an Accessible, Scalable Enterprise Platform

COMPANY

Micron Technology

ROLE

Senior UX/UI & Product Designer

TIMELINE

Nov 2021 - Jul 2023

Summary

Redesigned Micron’s enterprise platforms to align with a refreshed brand identity while ensuring WCAG compliance and scalability through a robust design system. The goal was to improve usability for both internal teams and external stakeholders.

Context

Micron Technology, a Fortune 200 semiconductor company, needed a refreshed enterprise platform that could serve thousands of employees and customers worldwide. The existing system lacked consistency, accessibility, and scalability, making collaboration and navigation challenging.

Challenge / Problem Statement

Micron’s enterprise platform was fragmented and difficult to use, with inconsistent branding and accessibility gaps. The challenge was to unify the design under a modern, accessible, and scalable system that supported diverse users and business needs.

Research & Discovery

  • Conducted usability evaluations across existing internal tools.

  • Benchmarked against industry best practices for enterprise UX.

  • Partnered with brand and accessibility teams to identify gaps and opportunities.

Process

Wireframing & Prototyping: Created high-fidelity wireframes reflecting Micron’s refreshed brand identity.

  • Accessibility Enhancements: Designed for WCAG 2.1 compliance (color contrast, keyboard navigation, ARIA labels).

  • Component Library: Developed reusable atomic design system components for scalability.

  • Responsive Design: Ensured layouts adapted seamlessly across desktop, tablet, and mobile.

  • Developer Handoff: Provided annotated specs and collaborated on implementation through iterative reviews.


Objective: Visualize solutions and validate design decisions before development.

What I Did: Created mid-fidelity wireframes in Adobe XD for:

  • Career Page navigation

  • DEI Resource Library

  • Micron Gives Page

  • Prototyped interactive filters and search functionality for job seekers.

  • Conducted usability testing on both mobile and desktop wireframes.

  • Iterated designs across three testing rounds, incorporating feedback from users and stakeholders.



Design Solutions

  • Unified design system with reusable UI components.

  • Clearer information hierarchy for complex enterprise workflows.

  • Accessible, responsive layouts across key dashboards and internal tools.

Constraints & trade-offs

  • Balancing refreshed brand guidelines with accessibility compliance.

  • Reducing visual density on mobile without sacrificing critical data visibility.

  • Removing certain micro-interactions to improve performance.

Handoff & Developer Collaboration

Worked with product managers, developers, and brand teams across multiple geographies. Facilitated design reviews and collaborated with QA testers to validate accessibility compliance.

Objective: Ensure a smooth transition from design to development and maintain accessibility compliance.

What I Did:

  • Delivered annotated prototypes with detailed accessibility notes.

  • Partnered with developers in Agile sprints to QA front-end builds.

  • Provided design tokens and style guides to enforce consistency.

  • Facilitated design QA before launch to verify WCAG 3.0 compliance and performance.

Outcomes & Impact

Increased Engagement

  • Career Page visits increased by 30%, reflecting improved navigation and CTAs

  • DEI Resource Library saw higher engagement from DEI leaders (+25% resource downloads)

Improved Accessibility

  • Full WCAG 2.0 compliance across redesigned pages

  • Increased usage by screen reader users, validated through analytics (usage up by 18%)

Lower Bounce Rates

  • Mobile bounce rates decreased by 20% after implementing responsive layouts and simplified navigation

  • Users completed job applications faster, reducing drop-offs by 15%

Reflection & Learnings

Enterprise design requires balancing complexity with clarity. Building a strong design system upfront not only improved user experience but also accelerated development and future scalability.